FAQ | MobilePay Online

MobilePay Online FAQ

I FAQ MobilePay Online kan du finde svar på de ofte stillede spørgsmål om Swiipes integration til MobilePay Online

To get MobilePay Online on your webshop, you need a PSP and Acquire service from a provider that works with MobilePay, such as Swiipe.

You can read more about Swiipe Payments and MobilePay, here: https://swiipe.com/kortbetalinger/

Once you have Swiipe as your payment provider, simply activate MobilePay Online from your Swiipe Portal and your webshop is ready to receive payments through MobilePay. You can login to your Swiipe Portal here: portal.swiipe.com

MobilePay Online costs DKK 49 per month and DKK 1 per transaction, which is added to the price for Swiipe Payment, which covers both PSP and Acquirer in one solution.

Swiipe has two Swiipe Payment packages to choose from, which depend on the number of transactions your webshop has. If your webshop has over 100 transactions, you should choose Business, otherwise Basic is the right package for you. See the price overview for Swiipe Basic and Swiipe Business, here: https://swiipe.com/kortbetalinger/

Når du er blevet aktiveret til ‘Swiipe Kortbetalinger’ som din betalingsudbyder, kører det typisk inden for få timer samme dag.

MobilePay Online will automatically be added as a visible payment option in the Swiipe payment flow, in the same way as payment cards are displayed. This means that you just need to activate MobilePay Online in your Swiipe Portal, and after a few hours you will automatically be able to see MobilePay Online in your Swiipe Checkout.

You can login to your Swiipe Portal here: portal.swiipe.com

It will usually be possible to see this via your webshop's admin panel whether payments have been made via MobilePay Online, or via payment cards.

Payments made via MobilePay Online are made in the same way as payment cards and the money will therefore be deposited in your company’s bank account on the same time as your card payments.

Payments with MobilePay Online are made via the card that the customers has registered in the MobilePay app. Therefore, you handle repayments in the same way as with card payments.

Payments with MobilePay Online are made via the card that the customer has registered in the MobilePay app. Therefore, you can refund the amount from a MobilePay transaction in the same way as you do when refunding card transactions.

You should contact Swiipe if you need help with MobilePay Online and if you use Swiipe as your payment solution. 

You can contact Swiipe by phone on +45 7196 9616 or by e-mail at contact@swiipe.com Otherwise you can fill out the contact form at https://swiipe.com/kontakt/ and we will contact you as soon as possible.

Der er ingen beløbsgrænse for køb foretaget via MobilePay Online – udover dem som måtte gælde det betalingskort, der er tilknyttet kundens MobilePay-konto.